Privacy
Policy.

We collect information to deliver seamless educational and relocation experiences:

• Personal Identifiers: Name, date of birth, email address, contact number, passport details (for visa & relocation applications), and residential address.
• Academic & Professional Records: Educational transcripts, degree certificates, CV/Resume, German language test scores (Goethe/Telc/ÖSD), and employment history for university admission or job placement.
• Financial Information: Payment transaction IDs, billing details, and fee payment confirmations processed via secure, encrypted third-party payment gateways (we do not store raw card/banking credentials).
• Technical & Usage Data: IP addresses, browser type, device information, referring pages, and session duration recorded to enhance user experience and platform security.

Your data is processed strictly for legitimate operational purposes, including:

• Delivering online and offline German language courses (A1 to C1 levels).
• Processing applications for German universities, preparatory courses (Studienkolleg), and Ausbildung vocational programs.
• Assisting with official visa documentation, blocked account setups, health insurance guidance, and relocation logistics.
• Issuing course completion certificates, performance updates, and administrative announcements.
• Responding to customer inquiries, support requests, and scheduling advisory sessions.
• Fulfilling statutory and regulatory legal requirements.

We do not sell, rent, or trade your personal information to third parties. We may share necessary information solely with authorized entities under strict confidentiality agreements:

• Educational Institutions & Employers: German universities, Uni-Assist, language exam certification bodies, and verified German employer partners (exclusively upon your explicit instruction).
• Service Providers: Cloud hosting infrastructure, communication systems, and payment processors who adhere to strict data protection standards.
• Legal & Regulatory Authorities: When required by law, court order, or governmental regulations.

We implement rigorous technical, operational, and organizational security measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration:

• SSL/TLS encryption for all data in transit across our digital platforms.
• Encrypted database storage with role-based access control and multi-factor authentication.
• Regular security audits and automated vulnerability scanning.
• Data retention policies ensuring information is kept only as long as necessary for academic, regulatory, or tax purposes.

You have full control over your personal data:

• Right to Access & Rectify: Request a copy of the data we hold about you and request correction of any inaccuracies.
• Right to Deletion: Request erasure of your data, subject to statutory retention obligations.
• Communication Preferences: Opt out of non-essential promotional communications at any time.

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